Lubracil Refund, Return, Subscription & 120-Day Guarantee Policy

Lubracil is committed to delivering safe, science-backed, and high-quality wellness solutions for women. Due to the perishable nature of our products, safety regulations, and recurring fulfillment systems, we maintain the following strict policy on refunds, returns, subscriptions, and guarantees.

1. All Sales Are Final

Lubracil supplements are ingestible wellness products that fall under perishable goods classifications. All sales are final. We do not accept returns or offer refunds for any product that has been opened, used, or tampered with under any circumstance.

2. Returns for Unopened Products

Unopened, sealed products may be considered for return only under the following conditions:

• The product is completely sealed, unused, and in its original packaging
  
  

• The return request is made within 60 days of delivery
  
  

• The return is pre-approved by Lubracil’s support team
  
  

• Returned products must pass inspection upon arrival
  
  

• The customer is responsible for return shipping costs
  
  

• Lubracil does not provide prepaid return labels
  
  

To request a return, contact: support@lubracil.com with your order number and reason for return.

Returns sent without prior approval will not be processed or refunded.

3. Non-Refundable Situations

Refunds and returns will not be granted under the following conditions:

• Any opened, used, or partially used product
  
  

• Dissatisfaction based on taste, texture, or scent
  
  

• Known allergies or sensitivities to listed ingredients
  
  

• Accidental orders, ordering the wrong product, or duplicate purchases
  
  

• Financial hardship, buyer’s remorse, or change of mind
  
  

• Products received more than 60 days ago
  
  

• Packages lost or damaged by USPS, UPS, FedEx, Amazon, or any third-party carrier
  
  

• Missed subscription cancellations or failure to read the expedited shipping enrollment terms
  
  

4. Subscription Policy (1-Month, 3-Month, 6-Month Plans)

Lubracil subscriptions are auto-renewing and may be triggered by selecting expedited shipping at checkout. By completing a purchase with expedited shipping selected, customers explicitly consent to enrolling in a recurring subscription and agree to these terms:

4.1 Enrollment via Expedited Shipping

• The checkout page includes a clear disclosure that expedited shipping enrollment activates a subscription.
  
  

• By placing the order, you accept the subscription terms, including recurring billing, shipping, and the timing of renewal charges.
  
  

• Failure to read the disclosure does not exempt customers from these terms.
  
  

4.2 Billing and Fulfillment Terms

• Subscriptions renew every 1, 3, or 6 months, depending on your selected plan.
  
  

• Customers are automatically charged on each renewal date.
  
  

• Once a subscription order has been processed or shipped, it is non-cancelable and non-refundable.
  
  

4.3 Cancellation & Modification

• You may pause, cancel, or change your subscription before your next billing date.
  
  

• Requests must be submitted to support@lubracil.com at least 48 hours before your renewal.
  
  

• Requests received after processing will not be honored for refund or return.
  
  

You are solely responsible for managing your subscription. Forgetting to cancel, failing to read the subscription disclosure, or not understanding the offer are not grounds for refund.

4.4 Refund Policy for Subscriptions

• Subscription orders are non-refundable, regardless of usage.
  
  

• We do not refund unused, sealed subscription items once shipped.
  
  

• Subscription orders do not qualify for our 120-day money-back guarantee unless they are the first-ever purchase.
  
  

5. Lubracil 120-Day Money-Back Guarantee (Strictly Conditional)

We proudly offer a 120-Day Risk-Free Guarantee to first-time customers who meet all criteria below. This guarantee covers your first order only, and is subject to strict compliance.

Eligibility Requirements:

You must meet all of the following:

1. First-time customer
   
   

• Applies only to your first-ever order from lubracil.com
  
  

• Repeat orders and subscription renewals are excluded
  
  

2. Product usage restriction
   
   

• Only one bottle may be opened
  
  

• All remaining bottles must be sealed and returned
  
  

• Refunds are not granted if more than one unit is opened
  
  

3. Consistent usage
   
   

• You must take the product daily as directed for a minimum of 60 consecutive days
  
  

• Lubracil reserves the right to request documentation or confirmation of compliance
  
  

4. Lifestyle compliance (for gut, hormone, or metabolic products)
   
   

• You must confirm you:
  
  

• Consumed at least 9 servings
  
  

• Avoided alcohol, processed foods, and interfering medications
  
  

• Followed all storage and usage instructions
  
  

5. Timely request
   
   

• Your refund request must be submitted within 120 days of delivery
  
  

• Requests received after this window will be denied
  
  

6. Non-subjective criteria
   
   

• Refunds are not granted for complaints related to taste, texture, or temporary effects
  
  

• Refunds will not be granted for improper, inconsistent, or incomplete usage
  
  

7. One-time eligibility
   
   

• Refunds are limited to one product per customer
  
  

• Customers who receive a refund under this guarantee may not repurchase the same product again under risk-free terms
  
  

To submit a refund request under this guarantee, contact: support@lubracil.com

Lubracil reserves the right to deny any claim that does not meet all terms.

6. Amazon Orders

If your product was purchased via Amazon.com, please note:

• Lubracil is not authorized to accept or process refunds, returns, or guarantee claims for Amazon purchases
  
  

• Amazon returns must be processed directly through Amazon’s platform
  
  

• Due to regulatory, safety, and tampering risks, we cannot accept any Amazon-related return shipments
  
  

• The 120-Day Guarantee does not apply to Amazon orders unless specifically stated in the listing
  
  

7. Damaged, Incorrect, or Defective Items

If your order arrives damaged or incorrect:

• Notify us within 7 days of delivery at support@lubracil.com
  
  

• Include your order number and clear photos of the issue
  
  

• If eligible, we will offer a replacement or store credit
  
  

• We do not issue refunds for damage or errors
  
  

8. Carrier Responsibility Disclaimer

Lubracil is not responsible for packages that are:

• Lost, stolen, delayed, or damaged by USPS, UPS, FedEx, Amazon, or any other carrier
  
  

• Delivered to incorrect addresses due to customer error
  
  

Please contact the shipping carrier directly for resolution once tracking indicates your order has left our facility.

9. Chargebacks, Disputes & Abuse

Lubracil investigates all chargebacks and disputes thoroughly. We maintain records of:

• Checkout disclosures (including expedited shipping opt-in logs)
  
  

• Clickstream behavior and timestamped consent
  
  

• Communication history and policy acknowledgment
  
  

Unfounded chargebacks may result in:

• Termination of future access to our store
  
  

• Blacklisting of billing profiles
  
  

• Referral to our legal counsel for recovery of funds and fees

10. Need Help?

For all inquiries related to orders, returns, subscriptions, or policy terms, contact us at:
support@lubracil.com

We are here to help — and we are committed to fairness, safety, and transparency in every order.